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For most services, we can have a dedicated team set up within 2-4 weeks. This includes recruitment, training, and onboarding specific to your business requirements. For more complex projects, the timeline may extend to 6-8 weeks to ensure proper integration with your workflows.

We offer flexible pricing models including fixed monthly rates, hourly pricing, and performance-based structures. The specific pricing depends on factors such as team size, skill requirements, and project complexity. We provide transparent pricing with no hidden costs, and we're happy to discuss a customized solution that fits your budget.

We implement comprehensive security measures including encrypted data transmission, secure access controls, regular security audits, and strict NDAs with all team members. Our operations comply with international standards and regulations such as GDPR and ISO 27001. We can also adapt to specific security requirements for your industry.

Our multilingual teams support English, French, Spanish, Arabic, Swahili, and several other languages. We can build dedicated teams with specific language requirements based on your target markets. All our agents undergo language proficiency assessments to ensure fluent and natural communication with your customers.

We implement a comprehensive quality assurance framework with regular performance monitoring, call/interaction reviews, and continuous feedback loops. Our dedicated QA team conducts regular audits based on predefined KPIs and metrics specific to your business requirements. We provide transparent reporting and work closely with you to constantly improve service delivery.