Privacy Policy

Last Updated: March 28, 2025

Introduction

Smart Serve Outsource ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We may collect information about you in various ways, including:

Personal Information

When you visit our site, contact us, or engage our services, we may collect personal information, including but not limited to:

• Name, email address, phone number, and company information
• Job title and business contact details
• Information provided in forms, surveys, or communications with us
• Information related to the services you inquire about or purchase

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Browsing actions and patterns
• Referring websites or sources
• Date and time of visits

This information is collected using cookies, web beacons, and similar technologies. You can control cookies through your browser settings.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Responding to inquiries, comments, or questions
• Processing transactions and sending related information
• Sending administrative information, service updates, and promotional materials
• Monitoring and analyzing usage and trends to improve user experience
• Protecting our rights, property, or safety, and that of our users
• Complying with applicable laws, regulations, and legal processes

Information Sharing

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We maintain security protocols, access controls, encryption, and regular security assessments to safeguard your data. Our employees are trained on data protection and bound by confidentiality obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Restricting or objecting to our processing of your information
• Requesting the transfer of your information to another organization
• Withdrawing consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws different from those in your country. When we transfer your information, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: